Frequently asked questions and answers

1How do we pay for the tours?
We prefer cash in Colombian pesos (COP) but we can also take USD. Keep in mind that If you would like to pay in USD, the exchange rate that would apply is USD $1 = $2,700 COP, because that is the rate we would get at the currency exchange office.
If you would like to pay through Paypal, an additional 4% fee will apply.
If you would like to pay with Credit Card we will be glad to send you a payment link before the tour.

If you have more questions send us an email to landventuretravel@gmail.com
2What time is pick up and what time will we return?
The pick-up time is specified on each tour description along with the duration of the tour. However, if you need a different pick-up time please let us know and will try to accommodate you.

If you have more questions send us an email to landventuretravel@gmail.com
3What should I bring?
We recommend comfortable clothes, hat, sun-screen, closed-in shoes, rain-jacket, insect repellent and sunglasses. Nonetheless, keep in mind that each tour has different requirements, so please read the recommendations of each tour description.

If you have more questions send us an email to landventuretravel@gmail.com
4Is lunch included?
Some of the tours have lunch included, please go and check each tour description to see what is included.

If you have more questions send us an email to landventuretravel@gmail.com
5What if ...
I'm vegetarian or have food preferences: We have no problem organizing lunch according to your food preferences, so please let us know when you contact us and we will arrange everything for you.

We are traveling with someone with reduce mobility: Since we do private tours, we can customize the itinerary to fit your needs. We have done tours with people with reduce mobility and it is not an obstacle to have a great tour and a great day.

I'm traveling with kids or a baby: Most of our tours are suitable for families, just the ones with extrem activities like waterfall rappeling have age limit. In some tours LandVenture Travel staff may require parent authorization in writing for kids under 12.

If you have more questions send us an email to landventuretravel@gmail.com

Useful links

Unicambios

Currency exchange office


Currency exchange office at Oviedo shopping mall (Poblado area)

Surcambios

Currency exchange office


Currency exchange office at La Frontera Street mall (Poblado area)